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After six iterations, significant variations have occurred to project scope and schedule. These are due to the customer’s technology regulations and security policies, which are regularly reviewed. The project manager wants to suggest a new approach to the next iteration to avoid possible delays. What should the project manager do first?
An agile approach meets the needs of the next phase in a team’s project. As the team discusses the phase it becomes clear that some team members have not received appropriate training in the agile model. How should the project manager respond to this issue?
A planned task in a sprint does not get completed due to an issue that appeared three days ago but did not get resolved. The project manager wants to prevent this type of situation in the future. What should the project manager do?
All team members on a new project want to gain the customer’s trust by delivering value as quickly as possible. The project manager learns that one resource has worked with the sponsor on other projects. The resource seems to be using personal influence, working with a project sponsor to increase the project’s benefits realization. At which stage in the project should the project manager address this concern to optimize cost effectiveness?
A project manager receives complaints from a project sponsor because of a delay in developing a prototype. The project manager responds that the delay was due to a lack of knowledge in a specific skill that was needed by the cross-functional project team. How could the project manager avoid this type of situation in the future?
A project sponsor is risk averse and is therefore concerned about negative impacts on the project. To help with this concern, the project team identifies four project risks and then evaluates both the probability of occurrence and the impact of the risk if it occurs. The team uses a 1-5 scale, 1 being the lowest and 5 being the highest. Based on the table, in what order should the project manager rank these risks for management purposes?
A project team learns that there is a new compliance requirement from an international entity that may impact the baseline business case for the project. They learn this right after project charter is completed and the project sponsor has signed. How should the project manager proceed?
A projects’ daily standups are long, often lasting more than two hours. The project team uses the standup meetings for extended discussions about solutions to project obstacles. What should the project manager do to improve the daily standup meetings?
A project manager needs to successfully lead a project that has diverse, globally dispersed team members. What should the project manager do to develop cultural sensitivity?
A team misunderstood one product functionality documented in an earlier stage of the project. During the current iteration, the functionality has not yet been developed, but a business representative has mentioned the deficiency. How should the project manager proceed?
A new resource is assigned to fill in for a resource who is leaving. The new resource will be working on a small project that is critical to a larger program milestone. Unfortunately, there is a rumor that the new resource may be a problem, due to a lack of skills. How should the program manager respond to this rumor?
On a project, three critical risks with a high-impact are identified. The project manager must find a solution to address these risks immediately. Three specific resources are required to address the risks; however, they are already committed to another project with critical deliverables. Which action should the project manager take?
Some agile approaches have recently been added to an infrastructure company’s predictive processes. The team is not completing the planned story points, and they are becoming passive. The project manager is concerned and wants to improve productivity. What should the project manager do?
A team member could not be reached by email or phone during the week that they were absent. The team member had not notified anyone on the team prior to their absence. Due to the absence, several successor activities are behind schedule, impacting the project’s critical path. How should the project manager respond to this situation?
Schedule performance issues are occurring on a project. After assessing the issue, the project manager determines that the cause is the expertise levels of project resources. Specifically, a few of the senior-level resources check irrelevant details, and some inexperienced resources take too much time to complete tasks. The project manager needs to enhance team performance. Which action is appropriate to take?
During one daily standup meeting, team members indicate that they are having to engage in rework because there seems to be too much up-front work. How should the project manager respond to this concern?
A project that should have been 90 percent complete by now is only 65 percent complete. The total project budget is US$120,000 and the actual cost of work performed (ACWP) is US$80,000. What is the scheduled performance index (SPI) and cost performance index (CPI) of this project?
Multiple new members are added to an ongoing project. Although all original team members received basic training on the specifics of the business operation that the project supports, the new members do not have the same basic understanding. This lack of understanding results in decreased productivity. How should the project manager respond to this issue?
A project manager from a traditional project management organization is assigned to an ongoing project. Recently, the organization has started to use agile methodologies in its projects. The project manager hears that some team members feel like key subject matter expertise is missing and there is insufficient collaboration within the team. How should the project manager respond to these team members’ concerns?
A project manager is working with a customer who repeatedly submits new feature requests for an existing software product. The project manager has already provided the completed scope definition for the product’s next version release to stakeholders. Which step is appropriate for the project manager to take next?
A project’s single sponsor has been replaced by a steering committee due to a significant increase in project size. How should the project manager approach this change?
A contractor has sent an email request for urgent payment of their last installment on a project that is going through a long execution stage with multiple contractors. How should the project manager respond to this contractor’s request?
A project has the following characteristics: i) US$3 million budget; iii) Actual cost of US$650,000; iv) Earned value of US$540,000. Which statement is true about the current status of the project?
Prior to preparing a monthly project status report, a project manager identifies three new risks. All of these risks could impact critical key milestones. The project manager wants to reference additional information before presenting this new risk information. To which sources should the project manager refer?
A team member expresses concern about a team behavior issue during a retrospective meeting. The member says that group morale is affected by two team members who continuously criticize the high amount of requirements in each iteration. Match each conflict resolution technique with the project manager’s possible resolution for this issue.
A project manager receives the following for a new project: i) assumptions; ii) restrictions; iii) preliminary scope. After receiving this information, what should the project manager do first?
A week prior to the project kick-off call, a project manager meets with a key project resource to gain a deeper understanding of how complex the project deliverables are. The resource expresses concern and worry regarding the deliverables. What should the project manager do to ensure that the deliverables are realistic?
A project manager for a construction firm meets with stakeholders. All stakeholders agree on a 20 month lifecycle for a project. After work has begun, the project manager learns that stakeholders would like project completion within no more than 12 weeks. What should be the first step in the project manager’s response?
A project manager joins a project that has the following features: i) Globally distributed team; ii) Budget that is fixed; iii) Very tight deadlines. During planning, what should the project manager do to avoid any scope creep and keep the team focused on delivering a product that meets requirements?
During user testing a client agreed to a final product. A few days later the client is reconsidering their agreement What should the project manager do?
During an iteration, a project team encounters problems that may cause a delay in task completion. Another team within the same project needs the task to be completed on time in order to meet their schedule. What can the project manager do to resolve this problem?
A project is delayed. To obtain the desired quality level of the deliverables, a change is required. First, the project manager issues a formal change request and communicates the change to all stakeholders. Then, the project manager learns that this communications approach did not meet stakeholders’ expectations. What should the project manager do next?
Although the sponsor and project team say that the new project has an adequate budget and realistic schedule, the project manager worries that unplanned events could threaten the project’s success. What should the project manager do first?
Certain key stakeholders are dissatisfied with how a key feature of a project has been developed. They express their dissatisfaction during an iteration review meeting. What should the project manager do first to resolve this issue?
A project sponsor asks the project manager to change production materials because these materials could cause health problems to consumers. What is an appropriate step for the project manager to take?
A large project includes functional groups in four countries. It is close to completion, so the project manager must prepare the closeout documents. How should the project manager obtain appropriate signoff on the acceptance of project deliverables?
A project manager is working on a small project that is critical for a larger program milestone. A new resource has been assigned to replace a key resource who had to leave the project. Unfortunately, an outside stakeholder claims that the person who assigned the new resource sent their weakest team member. How should the project manager approach this rumor?
During a technical project, a well-liked project member is reassigned to a different project. The team has expressed disapproval regarding the reassignment. What action can help mitigate the team’s disapproval?
A project is in the execution phase. Three necessary changes are brought to the attention of the team. The team members all have differing opinions regarding how to implement the changes. What should the project manager do?
A project has the following characteristics: a. A quality management plan is in place; b. The quality management plan states that project deliverables must be reviewed, at a minimum, 1.5 weeks before the deadline; c. Four deliverables have missed this quality requirement. What is an appropriate step for the project manager to take?
A project manager needs to ensure that all data security requirements are covered during a data warehouse development project’s execution phase. Each of the databases created during different project phases will have a specific data security policy to comply with governmental data security laws. How should the project manager plan to meet these requirements?
A key team member is unhappy with the overall approach documented in a project management plan. The member surprises the project manager with negative comments about the approach during a weekly status meeting during the execution phase of the project. How should the project manager address the team member’s concerns?
After a project ends, the project manager and project team members are still being asked to do the following: i) Evaluate new requirements; ii) Make minor modifications; iii) Solve technical issues. The project manager wants to ensure the product or service developed by the project now has operational support. What should the project manager do?
A company wants to reduce costs by installing solar panels. Their local government provides subsidies for specific energy-efficient projects. After project start, the program manager learns that solar panels may not qualify for the energy-efficiency subsidy. How should the program manger address this issue?
Several successor activities are behind schedule because a project team member has not been at work for the past week. This impacts the critical path. How should the project manager respond to this problem?
A project manager is faced with an updated schedule that requires delivering a business result under a far more aggressive timeline. The project’s technical resource manager has worked with the project manager on previous projects. Still, a team member indicates that the company does not have technical resources that could be added to the project to meet the new timeline. What should be the project manager’s next step?
The initial draft of a project management plan is completed. The project manager plans to show the draft to stakeholders who are located around the globe for approval. The project manager has limited time to gain approval, and the project management plan is lengthy. The project manager needs to ensure that the review of the plan is completed on time. Which action should the project manager take?
A company is struggling to define the scope of a new project that has multiple phases with a high level of dependency between the phases. How should the project manager approach this challenge?
A project manager has been asked to conduct a risk analysis that is based on a high-level scope. As part of the analysis, the project manager must use expert judgment to prepare a document. Which document-based action is being performed?
A project manager joins a project as a replacement on a project team. During initial meetings, the project manager realized there are many differing opinions about how to address technical decisions. Team members did not respect each other’s ideas, and the environment was becoming counterproductive. However, now the team has begun to communicate more effectively and develop some processes and procedures for working together. In what phase of development is the team now?